Terms of Service

All services provided by High Time Design are subject to the following terms and conditions. These policies are intended to protect my clients and High Time Design. If you disagree with any of the terms set forth on this page, do not enter into a contract with High Time Design for any service offered. When you enter into a contract for a project, you are implying that you are in full agreement with the terms of service described herein.

Acceptance of Terms

Please note that by submitting your deposit for services from High Time Design, you are agreeing to all terms of service as described herein. High Time Design reserves the right to change or update these terms at any time without prior notice.
 

Quotes & Contracts

Quotes provided are valid for 30 days. If the client does not sign a contract for High Time Design to begin work within 30 days, a new quote will be provided upon request.

Charges & Fees

All projects require 50% deposit payment with signed contract. The balance is due and payable upon project completion, and before it is released to you, your assigns, or published to the internet.

Final balance payments not received within 10 days of billing notice incur a $25 per day late fee. Check payments returned for nonsufficient funds will be charged a $25 fee. High Time Design retains the right to hold any and all graphics and project development, with the exception of content and graphics provided by the client, until payment is received.
 

Project Delivery

High Time Design agrees to complete the web design project within 60 days from the date of contract signing, unless other project schedules have been agreed to and signed into contract by both parties (High Time Design and the client.) If the client does not supply High Time Design with complete text, graphic content and other requested materials for the contracted project within 30 days of contract signing, the contract becomes void and all deposits paid by the client will be forfeited.
 

Refunds

High Time Design requires a deposit before work begins on any project. A request to terminate services must be presented to High Time Design in writing. Refund amounts are calculated as follows:

• A cancellation fee of 20% of the deposit paid will be retained for projects that have been contracted, but cancelled prior to their start date.

• A cancellation fee of 30% of the deposit paid will be retained for projects that have been started and are in the design phase at the time of termination request.

• A design fee of $200.00 will be retained on projects where the design phase is completed, the client has accepted the design, but the development phase of the project has not yet begun.

• Projects that are in the development phase at the time the request for termination is received, will be billed at the hourly rate of $45 per hour. If the time-to-date invested in your project is greater than the deposit paid, the difference will be billable to the client for immediate payment. Upon payment of these fees, the work completed prior to the termination request will be released to the client.

• Refunds will be processed within 30 business days of the client's termination request, if there is a refund due the client based on the terms herein.

• If we are unable to communicate with a client by phone or email in regard to a project for a duration of sixty consecutive days (60) during the design and development phases, the project will be canceled without prior notice, and no refund will be issued.

• Because web site hosting is not provided by High Time Design, nor billed from High Time Design, we are unable to issue refunds on hosting and domain services already paid. mjrSolutions offers an initial 30-day guarantee for hosting services provided. Please review their Terms of Service, which is provided to you, the client, prior to the first billing cycle.

Copyright & Credit

Upon completion of your project, ownership rights of all graphic elements and page designs created by High Time Design remain copyrighted to High Time Design. You, the client, are given rights to use the graphics, but not given permission to resell the graphics to a third party, duplicate graphics for resale, or claim authorship. High Time Design reserves the right to display website designs that have been created by High Time Design on our website and in marketing materials to serve as portfolio examples of completed work. Copies of all files will be provided the client at the completion of the project. Website designs created by High Time Design require a text link back to High Time Design.com. Your website design will include this link as part of the bottom border text. The client guarantees that this link will remain in place unless or until said design is no longer published to the internet. Removal of this link is a violation of this agreement.

Liability

Services purchased from High Time Design are provided "as is" without warranty of any kind that the web design project will be uninterrupted or error free. In no event shall High Time Design be liable to the client for any direct, indirect, special, punitive, incidental, or consequential damages arising out of the use of the website, its control panel, services, and/or goods provided to the client. This includes, without limitation, lost profits, business interruption, loss of data or other losses directly resulting from the use of the website, its control panel, services, and/or goods provided to the client.
 

Project Acceptance

High Time Design we will not accept projects that we find morally questionable, unethical, or otherwise distasteful. Website projects of a pornographic nature or those that require viewers to be 18 years or older will not be accepted.

Notice: This Agreement shall be governed by and construed in accordance with the laws of the State of Ohio. Exclusive jurisdiction and venue is as governed in the 9th district court of Ohio.

Last revised: 04/2010